Nayak Freight

7.3
based on 74
Sirelo and Google reviews
i
What customers are saying
pro
Communication (10)
pro
Friendly (7)
pro
Price (6)
con
Unprofessional (2)
Services
International removals
National moving
Car & Vehicle transport
Piano transport
Pet transport
Art transport
Associations

About

Nayak Freight (S) Pte Ltd, is a Singapore based company with offices throughout India and Hong Kong. They have an established worldwide network of premium relocation service providers.

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Reviews

74
7.3
based on 74
Sirelo and Google reviews
How is the review score calculated?
74% of the users recommend this moving company
 on Sirelo
We had a smooth transaction with Nayak from inquiry, quotation, request for additional items to include in the shipment, to storing the boxes for few months and delivery of the boxes to Adelaide. The cost was justifiable as well and most of our request were granted. Special mention to Joy of Nayak who was just a text away everytime we have concerns to be addressed. Thank you so much
pro
Communication
Moved from Singapore (Singapore) to Adelaide (Australia)
 on Sirelo
Met the sales lady, paid in full good packing crew. Later called the sales lady, she did not respond or was 'in a meeting'. Our goods left in Singapore and we waited for months to receive our goods. No support or
con
Failure to comply
Moved from Singapore (Singapore) to Perth (Australia)
 on Sirelo
After due diligence and reading the reviews I had selected Nayak Freight Forwarders. However I was thoroughly dissapointed with their services. 1) As my total weight was not even half a container so they clubbed the items with another mover, the port of entry was Mumbai and it was supposed to take one or two days to reach Hyderabad by road instead the whole cargo was shipped from Mumbai to Delhi and from Delhi to Hyderabad. I wasn't informed about this arrangement only questioned them when I saw the bills of lading and the port mentioned was Delhi so when I questioned this they told the whole story 2) The handling of items by Indian counterparts of Nayak at Delhi and Hyderabad was not good as there were 2-3 items completely broken. I would say in my case the delay caused due to shipping to Delhi and then to Hyderabad was way beyond the normal delivery. To make profits they clubbed this way and information was not shared and the price charged was exorbitant. I would advise to thoroughly check these terms and also question them about proper handling of goods by their counterparts. They Sais they do not have control on that aspect :(Read more
con
Communication
Moved from Singapore (Singapore) to Hyderabad (India)
 on Sirelo
From start to finish, the service was excellent. The coordinator, [Name removed by Sirelo], was brilliant, always responsive, kind, caring and professional. I would recommend Nayak.
pro
Fast move
Moved from Singapore (Singapore) to Southampton (United Kingdom)
 on Sirelo
Upon receiving our items at the destination, we found out that 1 out of 2 bags of assorted perfumes and lotions were missing. When we informed Nayak of the missing / lost items, we were just given response that based on their investigation, 'no boxes were opened at origin or at destination before delivering it' and just advised to deal the loss with the insurance company. Although the items missing are not high value, we felt that Nayak did not really put the effort to find out what happened and just left us to deal with the insurance provider ourselves.
Moved from Singapore (Singapore) to Regensburg (Germany)
 on Sirelo
Fantastic service! The communication was great and to the point - and the crew that arrived on the day of moving was fantastic! Helpful and professional, yet with a smile and positive attitude! The Denmark side of the operation was equally fantastic and we would recommend Nayak to anyone!
pro
Price
con
No negative aspect / maybe that they were so quick at packing I felt I forgot where things were : )
Moved from Singapore (Singapore) to Copenhagen (Denmark)

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Review Sources

Sirelo
7.2
46
Google
8.8
28

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