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    • Four Season Relocation

    6.0
    based on 28
    Sirelo and Google reviews
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    What customers are saying
    pro
    Price (7)
    pro
    Friendly (2)
    pro
    Professional (2)
    con
    Failure to comply (7)
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    Overview Reviews Sources
    Services
    International removals
    Excess baggage
    Car & Vehicle transport
    Piano transport

    About

    Four Season Relocation, Singapore is an International household goods removal company. We specialized in the door to door relocation of personal and household goods to the world destinations. Having well experienced management , shipping and operations staff we can assure our customers a seamless door to door relocation with competitive pricing.

    Sirelo asks...

    What makes your company stand out?

    With more thank two decades of experienced management team and highly trained and professional team, Four Season Relocation is positioned to give the best quality door to door services to our clients for their move any nook and corner of the globe.

    What is your insurance policy? How do you deal with damaged items?

    Full replacement coverage door to door for any damages.

    What is the best advice you would give to customers?

    Please don't look for the cheapest rates, there is always a negative one. Look for competitive pricing, value for money.
    Have you moved with this company?
    We'd love to hear about your experience.
    Leave a review

    Reviews

    28
    6.0
    based on 28
    Sirelo and Google reviews
    How is the review score calculated?
    46% of the users recommend this moving company
     on Sirelo
    I engaged Four Season Relocation (S) Pte Ltd in October 2025 for a door-to-door shipment from Singapore to Karachi. The shipment included goods belonging to two families.

    I was clearly informed (and have WhatsApp confirmation) that all charges for shipping, clearance, and delivery would be handled by their company, and that only customs duty/tax would be payable separately.

    I made an advance payment followed by the remaining balance, and the total amount paid for the service was SGD 5,304, as confirmed by their receipt.

    However, the shipment timeline was not honored. Goods were collected in late December 2025 with an expected delivery around 21 January 2026, but the shipment was only dispatched in mid-March and arrived around 20 March 2026. During this period, communication was inconsistent and difficult.

    Upon arrival in Pakistan, the destination agent informed us that they had not received payment from Four Season Relocation, which prevented clearance and delivery of the shipment. Despite repeated follow-ups, this issue remains unresolved, and no confirmation of settlement has been provided.

    After this, we were asked to pay additional charges such as shipping line and port charges, which directly contradicts the original agreement and written confirmation that no additional charges would apply except customs duty/tax.

    As of now, the matter remains unresolved, the goods are still stuck at the port, and the representative is not responding to calls or messages.

    Based on this experience, I would not recommend their services.    Read more
    con
    Dishonest
    Moved from Singapore (Singapore) to Karachi (Pakistan)
     on Sirelo
    Well my things have arrived in Ireland, but the shipping wasn't paid, neither was the payment to the company that will be delivering my Items.

    I now need to check that the insurance given was even real.
    Moved from Singapore (Singapore) to Dublin (Ireland)
     on Sirelo
    Update on my experience. After writing an honest review you will see I received no response from four seasons. They demanded I remove a review, refuse to pay the provider on the Greek side and refuse to answer any communications.

    I have now a scheduled court date with them simply to deliver my household goods. I have it in writing that they refuse to deliver goods and refuse to uphold the contract. They have zero care to the impact they're having on other people's lives. Their behavior is unethical and abhorrent.

    I have suffered extensive damages, stress and disruption to a new life in a new country due to their actions. Read the reviews below.
    pro
    Four seasons is in my opinion dishonest.
    con
    Failure to comply
    Moved from Singapore (Singapore) to Athens (Greece)
     on Sirelo
    I strongly advise against using this company.

    My experience started off well — the staff was polite and responsive before I signed the contract. Unfortunately, everything changed the moment I made full payment. After that, my emails went unanswered, and despite repeated requests, I was never given receipts for the deposit or the remaining balance. Thankfully, I paid via PayNow, so I have proof of payment even though the company refused to provide documentation.

    I was told my shipment from Singapore to the USA would arrive within a maximum of 10 weeks, and my contract clearly stated that the quoted price covered door‑to‑door delivery, including unpacking.

    On packing day, the crew arrived early, packed everything, and took the boxes away. I later received an email with the vessel departure date and the estimated arrival timeline.

    Once the shipment reached the USA, the partner company contacted me to say it had cleared customs and was sitting in their warehouse. Then the problems escalated. I received two separate invoices from the US partner: the first was US$36 for “port fee,” which we paid despite being confused. Weeks later, a second invoice arrived — this time for US$3,000 for delivery services. They stated they would not release or deliver my shipment until this amount was paid. This was outrageous, as I had already paid Four Season in full for door‑to‑door service.

    I immediately emailed Four Season, but once again received no response. I then contacted the surveyor via WhatsApp, sending proof of my full payment along with the US$3,000 invoice. He acknowledged that my payment covered door‑to‑door delivery and asked for more time to resolve the issue. That deadline came and went with no update. Meanwhile, my shipment remains on hold, and I am extremely anxious because it contains important documents and time‑sensitive items. Four Season has stopped replying to emails, messages, and now refuses to answer phone calls altogether.

    It has now been 13 weeks, and my belongings are still stuck in the warehouse because of this unresolved payment dispute.

    Companies that treat customers this way — ignoring communication, withholding receipts, and failing to honor contractual obligations — do not deserve our trust or our business.

    I STRONGLY URGE YOU TO THINK TWICE BEFORE CHOOSING THEM AS YOUR RELOCATION COMPANY.    Read more
    con
    Failure to comply
    Moved from Singapore (Singapore) to Chandler, Arizona (United States)
    Response of
    Dear Ms. D, thank you for your feedback. We are in communication. As mentioned our quote was for door to door services excluding duty/tax or any hidden cost such as abnormal access delivery etc. We had co-loaded your shipment with one of our friendly company. We are working to resolve the issue and your shipment delivery is guaranteed. We humbly request you to remove this review. Thank you.
     on Sirelo
    The company packed my staff end of September and told me I will receive those by 8 weeks. Its more than 10 weeks, they haven’t ship my staff yet. Now they are not receiving my calls, neither replies my emails.
    con
    Unprofessional
    Moved from Singapore (Singapore) to Dhaka (Bangladesh)
    Response of
    Dear Ms. Iffa, We just spoke. As discussed your shipment was booked on a console basis but we will arrange it on an LCL basis as we do not have other shipment to Bangladesh and will update you. We are sorry for communication gap. As spoken, kindly remove your review. Much appreciated. Thank you.
     on Sirelo
    ⚠️ Warning: Avoid Four Season Relocation Singapore

    I strongly advise anyone not to use Four Season Relocation Singapore for moving services.

    We paid in full on 24 June 2025 for our household shipment from Singapore to Cape Town, South Africa. Packing was completed in July, and the container arrived in Cape Town in early October — but Four Season has refused to release our Bill of Lading / Waybill, meaning our goods remain stuck at the port.

    Despite dozens of calls, WhatsApp messages, and emails from both us and their South African partner, the company has ignored all communication or made false promises to resolve the issue.

    On 13 October 2025, my husband visited their listed address at 101 Kitchener Road, #03-04A Jalan Besar Plaza, and building security confirmed that no such company operates there.

    We are now incurring daily storage charges and facing major financial and emotional stress.

    This experience raises serious concerns about fraudulent or unethical conduct.
    Please be extremely cautious — check that any relocation company you use is legitimately registered, physically verified, and transparent about release documents.

    — Hayley-ann Elliott, October 2025    Read more
    con
    Failure to comply
    Moved from Singapore (Singapore) to Cape Town (South Africa)

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    101 Kitchener Road
    208511 Singapore
    +65 89510213
    [email protected]
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