About
We handle thousands of families and individuals who move every year to one of the four Asian Tigers, Singapore or relocate themselves from Singapore to European/Other Countries. More than 95% of our customers choose us again for quotation when they want to relocate back to their homeland.
“You name it, and we have it for you. We offer comprehensive relocation solutions to our clients.”
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
260It all started with an initial cost estimate that turned out to be completely inaccurate.
Despite a second assessment conducted by the team just before starting to pack our belongings, the final quote almost tripled once the packing was completed. At that point, the moving team left our home without explanation, leaving us to receive calls from the sales team informing us of the new, significantly higher price.
With our departure only two days away, we had no choice but to pay the exorbitant amount demanded, finding ourselves trapped.
But this was just the beginning of a true nightmare. The problems kept piling up:
Chaotic communication and disastrous coordination between APAC Relocation and their partner in the destination country.
A complete inability to provide us with the list of documents required for customs clearance, forcing us to handle the process ourselves.
I had to personally travel to the port city where our belongings arrived, incurring additional expenses (flight tickets and accommodation) to clear our goods through customs.
Our belongings took five months to arrive, and when they finally did, part of them were either brokenRead more
Please do not use APAC relocation. They are the worst. Many items were stolen, my bags which were locked. Opened my items removed, stolen and repacked. They also refuse to give insurance giving all kinds of excuses. I will be making a police report and consumer case and legal action. My items stolen were new and expensive and they refuse to give insurance. Please go with ST cargo or sell your items online. Please do not use Apac relocation ever.