Dawn Relocation

3.4
based on 6
Sirelo and Google reviews
i
What customers are saying
pro
Professional (1)
pro
Price (1)
pro
Packing of furniture (1)
con
Unprofessional (2)
Services
International removals
National moving
Pet transport

About

They know, an International moving can be stressful for the family but it doesn’t have to be if you move with Dawn International Relocation. As a specialized International relocation company, they orchestrate thousands of overseas household goods shipments annually to destination across the world.

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Reviews

6
3.4
based on 6
Sirelo and Google reviews
How is the review score calculated?
33% of the users recommend this moving company
 on Sirelo
54 boxes from my appartment in singapore taken by Dawn group international and finally 49 boxes deliver to PAris. Means 5 boxes missing. I understand after a while that those boxe are stolen because Dawn do not find them anymore. Dawn do not want to take the responsability and reimburse...
Not professionnal at all.
con
not professionnal
con
thief
Moved from Singapore (Singapore) to Paris (France)
 on Sirelo
The representative was very professional in the pre-move survey, briefing the procedure and customs regulations and prompt in quotation and follow ups. our shipment arrived on time and we have received our shipment in good condition except minor damage on two pieces.
pro
professional service
pro
good pricing
con
used too much packing materials
Moved from Sinagpore (Singapore) to Bangalore (India)
 on Sirelo
Stay far from this company.
Unfortunately I used their service to ship my things from Singapore to Italy.
Very friendly and efficient before your payment.
Delay with the shipment, delay with the payment of the partners, no answer. After six (6!!) months I'm still waiting the delivery of my things.
Shipment done in December. Now we are in May and my things are stored in Rome waiting for their payment. I'm receiving only solicitation from the italian forwarder (that is very professional unlike this buffons). Don't use this company and their service: they will not pay their partner and they will not answer you anymore. Don't trust Mr [name removed by Sirelo]. At today (19 May 2020) me and the italian relocator are still waiting the payment from Mr [name removed by Sirelo] to release the shipment. Very good professionist and very good partner of your colleague, Mr [name removed by Sirelo]. I'm really surprised that the SG government allow you to operate there.
con
They take your money but they don't pay the overseas partners. So you cannot receive the shipment.
con
Mr [name removed by Sirelo], the general manager, is really a dishonest person. Stay far from him and his company.
Moved from Singapore (Singapore) to Rome (Italy)
 on Sirelo
21 minutes ago
It’s a ****Up company and This guy is a ***** liar! Our experience is the exact same as what the people here have described! We arranged a shipment with him to Canada in July and he promised it would only take 6 weeks to reach our door step. We trusted him and make the payment. Guess what, the shipment did arrive but in late October! And what’s worse, he didn’t pay the counterpart in Canada so our stuff is still sitting in the warehouse in Canada, waiting for him to make the payment to the delivery company here. We chased him again and again for a bloody whole month and every time he gave us the same excuse: we are facing some internal issues and needing time to resolve it! In the end he asked us to pay the money first to get our stuff delivered and then he would reimburse us, which we didn’t believe his bullsh*t at all so we said we were gonna expose him to all social media and file a complaint to CASE, only then he replied saying that he needed 2 more weeks to get it payment done. Today is the end of his 2 more weeks and we have not heard from him! From now on, We will delivery our promise and proceed to legal action. Guys, remember this guy and his company:

[Name removed by Sirelo]
General Manager
Dawn International Relocation Pte Ltd.
Mobile: [Number removed by Sirelo]

We will do whatever it takes to make him pay!
Read more
con
Irresponsible
con
Unreliable
Moved from Singapore (Singapore) to Toronto (Canada)
 on Sirelo
The mover received my shipment (38 boxes) on 18th November 2017. The original contract term said the shipment will arrive in SFO/Oakland port in 28-32 days plus a few custom clearance days.

However, more than 30 days have passed, I still haven't seen any shipment or got any update from this mover. So I contacted the manager of this mover, he claimed that he's still waiting to fill up his container therefore my shipment is still in Singapore!!!

This is NOT acceptable. I'm exploring the possible ways to mitigate my potential loss (in terms of timing and goods) on this, perhaps an attorney or consumer protection agency in Singapore.
con
No commitment to contract terms
con
Not shipping my goods after more than 1 month!!
Moved from Singapore (Singapore) to San Jose (United States)
 on Sirelo
All worked well. The only thing I would recommend is that the packers would stay a bit longer on day 1 and day 2 instead of leaving early these days and then having to stay very late on day 3.
pro
Good quality of packing services
con
Time management
Moved from Singapore (Singapore) to Halmstad (Sweden)

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