Cross Relocation


Average score of 5.4 out of 13 reviews
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Cross Relocation
7 Gambas Crescent
757087 Singapore
+65 66 381 822

About moving company Cross Relocation

Since 1998 to the present time, Cross Relocation has been relocating thousands of individuals and families to their desired destination across the globe. Over the years, their progression in the relocation business has been nothing but improving, and they sought to provide you with the best relocation service possible, giving you the assurance that your relocation is their dedication.

Services

International removals
National moving

Associations

Cross Relocation is, to our knowledge, not part of any association.


Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

Services

International removals
National moving

Associations

Cross Relocation is, to our knowledge, not part of any association.

Details

Established
Unknown
Employing
Unknown
Trucks
Unknown


There are currently 13 reviews for Cross Relocation.
Write a review
No recommendation

The employee (or boss, if this is a one-man show) is extremely unprofessional and offensive, refuses to take responsibility and defensive when you ask questions to clarify his quote, writes in a condescending manner and all in all presents as a mentally unstable and extremely explosive character. Extremely disrespectful, offensive, unreasonable and unprofessional and refuses to keep to the terms of his quotation, and then goes silent so you have no choice but to pay to get your goods. Do not use under any circumstances, it is not worth the angst of dealing with this individual

Pros and cons
Unprofessional, rude, arrogant, condescending, disrespectul
There is no cost saving but the damage from dealing with an unstable and unprofessional individual
Moved from Singapore (Singapore) to Beijing (China).

Recommendation

With [name removed by Sirelo] and his crew’s help, our move was very smooth and they took care of everything. The service provided was professional and price was competitive, we will highly recommend!

Pros and cons
Professional
Attentive
Moved from Singapore (Singapore) to Queenstown (New Zealand).

Recommendation

The representative and movers were professional. Everything was delivered as promised so I used their service twice moving countries

Pros and cons
Punctual
Efficient
Moved from Ho Chi Minh (Vietnam) to Singapore (Singapore).

Recommendation

The consultant is very professional and knowledgeable. The movers are polite, helpful and respectful.

Moved from Singapore (Singapore) to London (United Kingdom).

No recommendation

The Sales representative, [name removed by Sirelo], suspect one and only employee in the company, was nice and professional during initial contact, but became rude, impatient and arrogant after contract signed. Can't even ask question on the details of cost and when issues arise.

Pros and cons
Price
Bad attitude
Moved from Singapore (Singapore) to Shanghai (China).

No recommendation

[name removed by Sirelo] did a great pitch and came across as a genuine guy.
But cracks started showing after sales… impatience, an ill temper.
We are still in the midst of locating some missing items, but I suspect we’re not going to see them again, or even get any reasonable response from the company or [name removed by Sirelo] for that matter.
For the other reviewers here, I’m curious if you’ve had any resolutions to your problems?

Pros and cons
The positive only for the beginning.
Awful Attitude
No assistance, push responsibility to his packer
Moved from Singapore (Singapore) to Tokyo (Japan).

No recommendation

As i seen all the review, i believe everyone is getting the same attitude from this fellow. All my items was broken and some of my items was missing when i got my goods, when i told J, he did not even help me but instead yelling and showing temper at me so i believe i will never get back my missing items again.

My opinion is DO NOT USE THIS MOVERS as long as this J in it. You will be regret after using him. For your attention, he seems to be very nice and well spoken guy when you met him the first time, he will be saying all the nice things, there is insurance coverage, my price is the most cheapest but in the end this is what we got it. No insurance coverage at all. I was deceived by all his nice words in the beginning and after dealing with him, he will show his all true colours. Price wise, there is many other movers that is much more cheaper and more professional than this fellow, J. Try at your own risk

Pros and cons
Well spoken guy in the beginning
Bad attitude and arrogant person
No insurance coverage after we paid him for insurance coverage
Moved from Singapore (Singapore) to United Kingdom (United Kingdom).

No recommendation

The contract was signed without detailed explanation of the charges, or misleading us for no additional charges. Eventually there is an extra charge for the destination piano. Moreover, the packaging workers did not know the scope of the package, which eventually led to the damage of two pieces of art.

Moved from Singapore (Singapore) to Sydney (Australia).

Recommendation

[name removed by Sirelo] was very prompt with his replies and the service he provided was awesome. On the day of the move, movers were also very timely and professional.

Pros and cons
Great service and price
Prompt responses from customer service
Packers were quite clumsy at some point
Moved from Singapore (Singapore) to Abu Dhabi (United-Arab Emirates).

Recommendation

The sales person, [name removed by Sirelo] was first of all, very friendly and polite. He assisted me throughout the whole relocation and did it at a very good price as well. He is also very efficient in the way he handles the move. Definitely be recommending them to my colleagues and friends if they ever need to relocate.

Pros and cons
Efficiency
Responsiveness
Moved from Choa Chu Kang (Singapore) to Sydney (Australia).

No recommendation

[name removed by Sirelo] was polite in the beginning but once the sale was done and items were shipped, he was extremely arrogant impatient and unhelpful.
We had an argument as he was happy enough to take our money but not deal with the level of service he promised.
We lost some items, which we thought we had insurance for. But we only found out that the insurance doesn't cover lost or stolen items. I wonder whether he bought insurance for us at all.
We cannot recommend this company as I would not want anyone else to go through this god awful experience.

Pros and cons
Cheap
Strong sales pitch
Terrible after sales service
Integrity is a bit suspect
Moved from Singapore (Singapore) to Tokyo (Japan).

No recommendation

1) The staff, who dealt with my case, seemed to be enthusiastic and helpful at the beginning. But after packing was done, he became impolite and even aggressive! After packing, I queried about why the workers packed the boxes to half fullness instead of complete fullness. This staff reacted rudely, accusing me of suspecting their honesty. He even threatened not to deliver my boxes by asking me to do business with another company. I withheld my anger until now that all of my boxes were delivered safely.

2) I was unhappy about the surcharge for difficult access when the boxes arrived at the destination. This staff should have warned me in the first place as I had given him the destination address. He should have sorted it out in advance with their partner company on the other side. When I raised the issue, again he became very impolite and abusive. I think his poor attitude should be checked!!! I am sorry that I have to make this complaint!

Pros and cons
Slightly cheaper quote
But hidden cost is not transparent
The staff were not professional.
Moved from Singapore (Singapore) to Hong Kong (Hong Kong).

Recommendation

The move went very smoothly. [name removed by Sirelo] was both efficient and professional. Very experienced. Grade A mover.

Pros and cons
Most responsive.
Very professional.
Moved from Singapore (Singapore) to Tao Yuan City (Taiwan).

Headquarters

Cross Relocation

7 Gambas Crescent
757087 Singapore
+65 66 381 822

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